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Do you have a minimum service standard or customer charter?

From the outset, you’ll know exactly what to expect because our Customer Charter outlines the high standards we deliver when a building is hired or purchased from Portakabin.

Uniquely, we pledge that in the unlikely event that your building is not delivered on the agreed contract date or to the agreed budget then we’ll give hire customers a week’s free hire for every day we’re late, or if you buy a building, a 1% refund of your contract value for every week we’re late. That’s up to a value of £5,000 per week and a maximum of 5 weeks. (Other Terms and Conditions apply.)

Our service includes delivery date certainty, comprehensive quotations with no hidden costs, local service backed by an international business, modern buildings, manufactured in-house, that meet the latest health, safety and environmental standards.

On time on budget promise

Fully inclusive and free
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